Straightforward answers
Questions people ask about Helixtra.
Start here, then discuss your clinic's specific needs during a personalized walkthrough.
What workflows can I explore with Helixtra?
Explore clinical, patient, appointment, finance and inventory workflows. The details available to your clinic depend on its plan and setup.
Are all features available to every clinic?
No. Module availability varies by plan and clinic setup. We will confirm the relevant details during a demo.
Are online booking and the patient portal available?
Booking, portal and visit-feedback options can be discussed. Availability depends on the clinic setup; we do not assume they are active for every clinic.
Is WhatsApp ready to use automatically?
You can discuss WhatsApp workflows for your clinic. Availability requires licensing, provider setup and activation; we do not promise it is active before confirmation.
What happens after I request a demo?
Submitting the form requests a walkthrough around your clinic's needs. A preferred time is not a confirmed appointment.
Does requesting a demo create an account?
No. This form requests a walkthrough; it does not create an account or activate product access.
What should I include in the request form?
Share contact details and general information about your clinic and needs. Do not include patient details or confidential health information.
How is my contact information handled?
Form details are used to respond to and arrange your demo. See the Privacy page for notification and delivery-record details; do not submit patient information. Privacy and data use
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Still have a question about your clinic?
Tell us what you need and we'll arrange a walkthrough around it.